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Apprentice Business Administrator - London

Apprentice Business Administrator - London

Job ID 
UK-LND-The City

More information about this job

About Costain and your project.

Costain has been improving the lives of people through infrastructure since 1865. We have built airports, petrochemical plants, waste treatment works and schools – creating the building blocks of modern life and improving the quality of life of the people who use them. Some of our recent projects include the £400m redevelopment project at London Bridge Station, the HS2 railway line linking London to the East Midlands and the Thames Tideway Tunnel which is an under-construction 25km tunnel which will provide capture, storage and conveyance of almost all the combined raw sewage and rainwater discharges that currently overflow into the river.


We will aim to place you as close as possible to your desired home location but you may be expected to be flexible during the course of your apprenticeship.

What will I be doing?

You will be responsible for the day to day running of the Office to include, but not limited to the following:-

  • Preparation and updating of the Office Health & Safety Management Plan
  • Liaising with the Group Facilities Manager and Facilities Team to report any maintenance matters, monitoring to ensure remedial work is undertaken promptly and safely
  • Assisting visiting clients, providing them with the reasonable resources they may need during their visit
  • Monitoring and reviewing the performance of the office cleaners
  • Ensuring all meeting rooms function correctly and are presented appropriately for meetings, clean, clear of any rubbish and used crockery, stocked with consumables and functioning IT
  • Management of all hot desk and meeting room bookings to ensure the efficient use of resources
  • Fielding questions raised by hot desk occupiers, assisting them in their use of the office and equipment such as phones and printers, minimising any disruption to permanent desk occupiers
  • Enforcement of agreed office occupational protocols / actively consider ways in which improvements could be made
  • Conducting office inductions and familiarisation visits
  • Management / purchasing of all office supplies to include all stationary and kitchen consumables
  • Management of the office kitchen, ensuing it is kept tidy during the day and well stocked
  • Management of all incoming and outgoing post during periods when the Pensions Administrator is away from the office or requires assistance in the role
  • Liaising with the managing agent, representing Costain, monitoring and providing feedback on the service standards in the wider building, including reception, stairs, air-conditioning and WC facilities

About you

You will need to:

  • Have the equivalent of 5 GCSEs, grades A*-C or 9-4, including Maths, Science and English
  • Be organised and able to work well to deadlines
  • Have the ability to do many things and be able to choose what is the most important
  • Be interested in getting it right the first time
  • Be interested in the latest technology
  • Be able to work well within a team and equally on your own
  • Have excellent communication skills

We will track your progress and performance for 3 years and during your apprenticeship you will get:

  • On-going support and reviews from L&D advisor and training provider
  • 6 monthly pay increases based on performance and attendance
  • Options to attend career events and promote the business
  • Training in line with your qualification to help personal development
  • Option to progress onto further apprenticeship (funded by Costain) upon completion of 1st apprenticeship and subject to meeting requirements

What do you get:

  • 25 days holiday
  • Health Assessments - every two years free of charge
  • Bupa – subsidised rate for first 3 years of employment – after this Costain covers this for the employer
  • Cycle to work scheme – salary sacrifice
  • Laptop and Mobile Phone
  • Excellent training and development opportunities
  • Subsidised Gym membership with Virgin Active
  • Employer Assistance Programme - 24/7 support service, offers range of free support and information. Free for employer, family & friends
  • Free eye test for those using visual aids
  • Excellent pension scheme (auto-enrolled by employer)

Final Statement

We listened to our employees so our Core Benefits are funded by us and include a Group Pension Scheme, Employee Assistance Programme, Life Assurance, Income Protection and funded membership to a Professional Institute. In addition to this we also offer a Private Healthcare Scheme, Private Dental Scheme, Childcare Vouchers, Cycle to Work, Volunteering Days and Save as You Earn Scheme.  


At Costain we ensure that we are an accessible, diverse and inclusive organisation to continue to meet our customers’ needs. We will be industry leading in our approach and people from all backgrounds will be proud to work for Costain. Our goal is to have a workforce that is representative of society.


We actively encourage applications from candidates who have a relationship with the armed forces community whether as a currently serving member or reservist, ex-military or wounded personnel or as a member of a service family.